My contribution to the October issue of ELECTRICAL CONTRACTOR talks about LED product warranties and the National Lighting Bureau’s recently launched Trusted Warranty Program.
The program audits manufacturer warranties and rates them against public criteria, with high ratings earning a Trusted Warranty designation.
Criteria cover accessibility, internal support, clarity, relation of terms to reliability testing, warranty insurance based on length of warranty compared to years in business, and general responsiveness to claims.
This program has the potential to deliver significant benefits to the industry. Check out the article here.