Only three weeks after launching its new Philips Hue Lightguide smart lamps, Signify halted sales and completely removed the new lamps from its website.
Image: Signify
Released in three shapes — large globe, ellipse, and triangular — the Lightguide smart lamps featured interior, optical-grade polycarbonate tubes that “diffuse” light in practically any color. A reflective coating amplifies the effect. Lightguide lamps were intended to complement the decor of modern homes and blend seamlessly with other Philips Hue products. Philips also offered their own pendant cord and metal holder (sold separately), to showcase the new lamps.
However, due to an “aesthetic defect,” the Hue Lightguide lamps have been indefinitely delayed, according to the company. In a statement to TechHive, Signify confirmed:
“Philips Hue has always been committed to delivering the best experience with our high-quality products. Because of that commitment, the launch of the new Philips Hue Lightguide bulbs and their matching pendant cords has been postponed until further notice. In recent tests, an aesthetic inconsistency was detected that is not in line with the experience we envisioned. We’re undertaking additional testing to ensure that Lightguide bulbs are in line with our high-quality standards. Keep an eye on www.philips-hue.com for new information.”
One customer on Hueblog.com wrote that the inside of the triangular Lightguide he received was cloudy. The full TechHive story is available here.
Image: Signify
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